Automation that knows your domain.
Every industry has its own documents, regulators and failure modes. We design bots, document pipelines and AI agents around them from the first workshop.
The process map is only half the story.
A loan file, a medical claim and a goods receipt note all look like documents with fields. The rules around them are very different. Who may approve, what must be masked, how long records are kept and what an auditor will ask for all change by industry.
We start every engagement by capturing those rules alongside the process steps. Exception paths, segregation of duties and evidence requirements go into the process definition document before a single workflow is built. That is why our bots survive audits and peak seasons.
Controls such as maker-checker and data masking are designed in, never bolted on after UAT.
We train extraction models on your actual forms, scans and edge cases.
Business and system exceptions are routed to the right human queue with full context.
Seven industries we design for.
Banking and Financial Services
KYC refresh, loan operations, reconciliations, disputes, regulatory returns and treasury back office.
Explore 01Healthcare and Insurance
Claims intake, eligibility checks, prior authorisation, credentialing and policy servicing with PHI controls.
Explore 02Manufacturing
Order-to-cash, procure-to-pay, production reporting, quality records and vendor compliance.
Explore 03Retail and E-commerce
Catalogue operations, marketplace reconciliations, returns, pricing updates and customer service.
Explore 04Logistics
Shipment documentation, freight audit, proof of delivery, customs data and carrier portal work.
Explore 05Education
Admissions, fee reconciliation, student records, LMS administration, scholarships and exam operations.
Explore 06Shared Services and BPO
Multi-client delivery, SLA-bound queues, transition support and margin-protecting automation.
Explore 07Not listed here
The engineering patterns transfer. Tell us your process and we will tell you honestly whether it fits.
Explore 08Design considerations we never skip.
These apply whether the bot reads bank statements or bills of lading.
- Personal data mapped and minimised under the DPDP Act 2023, GDPR or HIPAA as applicable
- Bot credentials held in a vault, never in config files or scripts
- Maker-checker preserved where a human approval existed before automation
- Every transaction item logged with input, decision and outcome for audit
- Business exceptions separated from system exceptions, each with its own route
- Retry logic that is idempotent, so a rerun never posts a payment twice
- Confidence thresholds on document extraction with human-in-the-loop review
- Change control on bot releases, aligned to your SOX or internal audit regime
- Run-books and hypercare plans signed off before go-live
Find your first ten automations in two weeks.
A structured discovery sprint that maps your processes, scores them for automation potential and hands you a prioritised roadmap with effort and payback for each.