Engagement models

Start small. Scale on evidence.

Every engagement is designed to prove value early and expand only when the numbers justify it. Pick the model that fits where you are today.

At a glance

Five ways to work with us.

ModelBest forTypical durationCommercials
Discovery SprintTeams new to automation, or with a stalled programme2–3 weeksFixed fee
Fixed-Scope PilotProving value on one or two high-impact processes4–8 weeksFixed price
Project DeliveryA defined portfolio of automations to build and deploy3–9 monthsFixed price per milestone, or time and materials
Dedicated Automation PodAn ongoing pipeline that needs a stable, cross-functional team6 months and longerMonthly retainer
Managed Automation ServicesBots in production that need monitoring, support and improvement12 months and longerMonthly fee by bot count or SLA tier
In detail

What each model includes.

2–3 weeks · Fixed fee

Discovery Sprint

Teams new to automation, or with a stalled programme.

  • Stakeholder workshops, process walkthroughs and optional task mining across up to three functions
  • A scored automation pipeline with high-level designs for the top candidates
  • Platform recommendation and a business case with effort, savings and payback per process
  • Outcome: a roadmap you can act on, with or without us
01
4–8 weeks · Fixed price

Fixed-Scope Pilot

Proving value on one or two high-impact processes.

  • One or two automations built to full production standard
  • Exception handling, logging, credential vaulting and UAT included
  • Solution design document, runbook and measured before-and-after metrics
  • Outcome: proof that the value is real in your environment
02
3–9 months · Milestones or T&M

Project Delivery

A defined portfolio of automations to build and deploy.

  • A planned portfolio delivered in sprints with an agreed release cadence
  • Reusable components, test evidence and hypercare after each release
  • Fixed price per milestone, or time and materials
  • Outcome: predictable delivery of a defined scope
03
6 months + · Monthly retainer

Dedicated Automation Pod

An ongoing pipeline that needs a stable, cross-functional team.

  • Solution architect, developers, business analyst and QA working your backlog full time
  • Continuous throughput and deep knowledge of your systems
  • Scales up or down with notice
  • Outcome: a programme that keeps moving without building a team from scratch
04
12 months + · Monthly by bots or SLA tier

Managed Automation Services

Bots in production that need monitoring, support and improvement.

  • We take over operations for bots in production, whether we built them or not
  • Proactive monitoring, incident response and change management
  • Licence and infrastructure health checks with monthly reporting
  • Outcome: bots that stay up, stay compliant and keep improving
05

Not sure where to start?

Most clients begin with a Discovery Sprint or a Fixed-Scope Pilot, then move to project delivery or a dedicated pod once value is proven. Managed services can start at any point, including for bots you already have.

Talk to an Automation Architect 06
The usual path

How clients typically progress.

01

Discover

A two-to-three-week sprint produces a scored pipeline and a business case for each candidate process.

02

Prove

A fixed-scope pilot puts one or two automations into production and measures the before and after.

03

Scale

Project delivery or a dedicated pod works through the pipeline in governed, predictable releases.

04

Run

Managed services keep every bot healthy and improving, while your team focuses on the next wave.

Always included

What every engagement includes.

  • Named engagement lead and a single point of contact
  • Fortnightly demos and transparent backlog tracking
  • Solution design documents and runbooks for every automation
  • Secure credential handling and least-privilege access
  • Knowledge transfer and documentation at handover
  • Confidentiality and data-protection terms built into the contract
Start here

Not sure which model fits?

Tell us where your programme is today. An automation architect will recommend a starting point within one business day.